Shipping Policy

Last Updated: September 5, 2026

Thank you for shopping with us! We are committed to providing a smooth and reliable shipping experience for every order.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

2. Shipping Times

Estimated delivery times depend on your location and the shipping method selected at checkout.

• Standard Shipping: 5–10 business days

• Express Shipping: 2–5 business days, when available

Please note that shipping times are estimates and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, customs, or other circumstances outside of our control.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on the customer's location, order size, and selected shipping method.

From time to time, we may offer promotional or free-shipping offers.

4. Tracking Information

When tracking is available, customers will receive a tracking number by email after their order has been shipped.

Please allow 24–48 hours for tracking information to become active after receiving your shipping confirmation.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

Please contact us as soon as possible if you notice an error in your shipping information.

6. Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

For packages that arrive damaged, please contact us as soon as possible and provide photos of the damaged package and product when applicable.

7. International Shipping

If international shipping is available, customers may be responsible for customs fees, duties, taxes, or other charges imposed by their country.

These charges are not controlled or collected by our store unless otherwise stated at checkout.

International delivery times may vary due to customs processing.

8. Shipping Delays

We are not responsible for delays caused by circumstances outside our control, including but not limited to:

• Severe weather

• Natural disasters

• Carrier delays

• Holidays

• Customs delays

• Incorrect shipping information

• Unexpected transportation disruptions

We will do our best to assist customers in locating delayed shipments.

9. Questions About Your Order

If you have questions about your order or shipping status, please contact our customer support team through the contact information provided on our website.

By placing an order with us, you acknowledge and agree to the terms outlined in this Shipping Policy.